Privacy Policy

This Privacy Policy explains how Retire Match handles personal data on retirematch.space in connection with its courses on IT security and digital literacy. It describes what we collect, how we use it, when we share it, and the choices available to users.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact Information

Contact Information

Privacy email
Telephone
+81 90-1520-7106
Mailing address
4丁目 263番-1 コクーンシティ, さいたま市, 埼玉県, JP, 330-0843
Privacy inquiries

How We Use Data

We use personal data to provide and manage accounts, enroll users in courses, deliver learning content, process transactions, respond to inquiries, maintain security, prevent fraud or misuse, analyze site performance, and meet legal or accounting obligations. We may also use data to improve course structure and support internal administration.

Processing is limited to operational needs, course delivery, and compliance.

Service Providers

We may share personal data with hosting providers, analytics services, payment processors, communication tools, and other vendors that support site operations. These parties act under contractual or similar obligations and may use the data only for the services they provide to us. We do not authorize them to use personal data for their own unrelated purposes.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may share personal data with courts, regulators, law enforcement, or other authorities when required to comply with law, respond to lawful requests, protect rights, or address security incidents. We may also disclose information where necessary to establish, exercise, or defend legal claims.

We disclose data to public authorities only when a valid legal basis requires it.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some cases. Where consent is used as a basis for processing, you may withdraw it for future processing.

Available rights depend on the nature of the data and the applicable law.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and describe the change or action you want. We may ask for additional details to verify identity and protect against unauthorized disclosure. If we cannot fully honor a request, we will explain the reason where permitted by law.

Requests are handled after we confirm identity and assess any legal exceptions.
Data Retention

Data Retention

Retention periods vary by data type and purpose. Account and course records are kept while the account or enrollment remains active and for a reasonable period afterward for administration, security, and recordkeeping. Technical logs are kept for a shorter period unless needed for investigation, compliance, or dispute handling. When data is no longer required, we delete it or anonymize it where appropriate.

We keep personal data only for as long as needed for the stated purposes and related legal obligations.
Policy Updates

Policy Updates

When we make material changes, we will post the revised policy on this page and indicate the updated effective date where appropriate. Continued use of the site after an update means the revised policy applies to your use of the website.

We review this policy periodically and may update it when our practices or legal obligations change.
01

Data We Collect

We may collect identifiers such as name or contact details, account and enrollment information, course activity records, payment-related information if applicable, device and browser data, IP address, and communications sent to us. We also process technical logs and usage data that help us operate the site, maintain security, and understand how our IT security and digital literacy courses are used.

The categories collected depend on how a visitor uses the site and course features.
02

Sources of Data

We collect data when you create an account, register for a course, submit forms, contact us, or otherwise use the website. Some information is generated automatically through your device, browser, and session activity. We may also receive limited information from service providers that help us host the site, process transactions, or support analytics and security functions.

Information may come directly from users, from site interactions, or from service tools that support the platform.
03

Cookie Types

Our site may use essential cookies to support core functions, preference cookies to remember selected settings, and analytics cookies to understand general site performance and course usage. Cookies may be session-based or persistent. We use them to keep the site secure, improve usability, and measure whether content is working as intended.

We use a limited set of cookies for operation, security, and basic analytics.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, including login, course access, and security features. We do not rely on cookie settings to override choices required by law or necessary for essential site operation.

Browser settings and similar tools can be used to limit non-essential cookies.